ITB Extensions — Privacy policy

Last updated: 14 September 2026

ITB Extensions (“the app”) is developed and operated by ITBCode (Vista Digital Ltd.), contact [email protected]. The app connects a Shopify store with the merchant's own back-office panel.

What the app stores

The app stores only what it needs to work with the Shopify Admin API: the store domain, the access token issued by Shopify for that store, and the list of granted access scopes. It also stores one setting per store (the address of the merchant's back-office panel) as a shop metafield inside Shopify.

The app does not store customer, order or product data on its own servers.

Web pixel

The ITB Web Pixel runs on the storefront and sends standard Shopify customer events (page view, product view, add to cart, checkout steps, purchase) to an event collector that the merchant configures in the pixel settings. The collector belongs to the merchant, not to the app; the app itself never receives or keeps those events. Which data is sent is governed by Shopify's customer privacy settings and the merchant's consent configuration.

Discount Function

The ITB Promo Discount runs inside Shopify's Functions runtime. It reads the cart it is applied to and returns discount instructions; nothing leaves Shopify.

Order link

The “Open in Saltworks Panel” order action redirects the merchant's browser to the panel address the merchant configured, passing the Shopify order id in the URL. No data is stored by the app in the process.

Data requests and deletion

The app subscribes to Shopify's mandatory compliance webhooks. Because no customer data is kept, customer data requests and customer redaction requests require no action. When a store uninstalls the app or Shopify sends a shop redaction request, the stored access token and settings for that store are deleted.

Contact

Questions about this policy or about the data the app handles: [email protected].